Xenqaviro (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our travel services.
If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.
1. Information We Collect
We collect information in several ways, including when you voluntarily provide it to us and when you interact with our website.
1.1 Personal Information You Provide
We may collect the following types of personal information:
- Full name
- Email address
- Phone number
- Mailing address
- Billing information
- Travel preferences
- Passport details (if required for bookings)
- Emergency contact information
- Special requests (dietary restrictions, accessibility needs)
This information is typically collected when you:
- Submit a contact form
- Request a quote
- Book a travel package
- Subscribe to our newsletter
- Communicate with us by email or phone
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referring website
- Cookies and usage data
This information helps us understand how visitors use our website and improve the user experience.
2. How We Use Your Information
We use the information we collect for legitimate business purposes, including:
- Processing bookings and reservations
- Providing customer support
- Sending booking confirmations and updates
- Responding to inquiries
- Improving our website and services
- Personalizing your travel experience
- Sending promotional emails (if you opt in)
- Complying with legal obligations
We do not sell your personal information to third parties.
3. Legal Basis for Processing (If Applicable)
Depending on your location, we process personal data under the following legal bases:
- Performance of a contract (e.g., booking travel services)
- Consent (e.g., marketing emails)
- Legal compliance
- Legitimate business interests
If you are located in certain jurisdictions (such as the European Union or California), you may have additional rights described below.
4. Sharing of Information
We may share your information with trusted third parties when necessary to provide services, including:
- Airlines
- Hotels
- Tour operators
- Transportation providers
- Payment processors
- IT service providers
These third parties receive only the information necessary to perform their services and are required to safeguard your data.
We may also disclose information:
- To comply with legal obligations
- To respond to lawful requests from public authorities
- To protect our rights and property
- In connection with a business transfer, merger, or acquisition
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
These measures may include:
- Secure servers
- Encrypted payment processing
- Limited access to personal data
- Regular system monitoring
However, no online transmission or storage system can be guaranteed to be 100% secure. You use our website at your own risk.
6. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
When information is no longer required, we securely delete or anonymize it.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to certain uses of your data
- Withdraw consent at any time
- Request a copy of your data
To exercise your rights, please contact us using the information below.
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what categories of data are collected and the right to request deletion of personal information.
8. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
- Improve functionality
- Analyze website performance
- Remember user preferences
- Support marketing efforts
You can control cookies through your browser settings. Disabling cookies may affect certain features of the website.
For more details, please review our Cookie Policy.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.
10. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
11. International Data Transfers
If you access our services from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country of residence.
By using our services, you consent to this transfer.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will revise the “Last Updated” date at the top of this page.
We encourage you to review this policy periodically to stay informed about how we protect your information.
13. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Xenqaviro
298 High Ridge Rd
Mt Airy, NC 27030
United States
Phone: +1 827-395-4936
Email: [email protected]